Best Western PLUS Franklin Square Inn

location was central. staff was accommodating. Parking for disabled was convenient. Staff was excellent. One man went to additional length to help us, obtaining fresh eggs and cooking them for us.

Stayed in this hotel for two nights, it's located very near Troy center (which is not a big city). Breakfast was ok, with some hot food selection, but the variety wasn't big. It's typical 3 star hotel nothing much to comment.

Staff were friendly and very helpful. Breakfast could have been better, but it had been explained that with Covid some things were not available so we weren't expecting more. Hotel was very clean, Covid guidelines were being followed exceptionally well which helped make us feel safe about being there. Proximity to nightlife and events was walkable and easy to navigate.

Clean and comfy rooms and ways quiet. Very much a standard cookie cutter business class hotel at a decent price. Staff is friendly but there's not enough of them when it's busy. Location is really great though I'd caveat that a much nicer Marriott is a block away that is only 20 bucks more.

This hotel was located in a very convenient spot on our trip. This hotel was super nice and a very clean place all around. It was just a very enjoyable and comfortable stay. We would choose to stay at this location again.